Frequently Asked Questions

Yes, we call it the Gumnut Club. It’s our way of celebrating you and your journey in eco-conscious parenting. Earn Points by shopping, writing reviews, following us on socials, and more. As you level up, unlock perks like discount vouchers, free shipping, early access drops, surprise gifts, and seasonal bundles.

Just click the 'rewards' icon on the bottom right of the screen or in the menu and create an account. You'll automatically be enrolled.

Yes points last for 12 months from when you earn them. But your level stays with you once you've reached it.

Depending on your level, rewards might include:

• Discount vouchers
• Pre-release access to new prints
• Surprise freebies
• Free shipping
• Birthday bonuses

First check your spam/junk folder. Make sure your minimum spend is met and that the voucher hasn't expired. If it is still not working, email us and we will sort it out asap.

Yes, just send your friend your referral code located in your account and when they place their first order you will both be rewarded!

Yes, just send your friend your referral code located in your account and when they place their first order you will both be rewarded!

Yes! Many Gumnut parents successfully use them at night by adding extra boosting (Night time inserts).

Before first use:

1. Wash a gentle rinse/pre-wash (warm) to remove manufacturing residues.
   
2. Air or low-heat dry.
   
3. Check elastic and fit guidelines (we have a fit guide you can print).
   
   Once dry and clean, your nappies are ready to go!

For full-time daytime use, we suggest 24–36 nappies (depending on your wash schedule and drying speed). If drying is slower (e.g. in winter), err on the higher end or consider a 40+ stash.

Absolutely. Our Cloth Beginning Bundle gives you a set of 4 nappies so you can test fit, function and wash before going all in.

Absolutely. One cloth nappy can replace hundreds of disposables! Over your children's nappy years, that adds up to THOUSANDS of nappies saved from landfill! And remember each disposable takes over 500 years to breakdown!

Inserts can take longer depending on weather, but the outers dry fast - often within a few hours. You can tumble dry the inserts on low.

Washing cloth nappies doesn’t have to be complicated. In this quick video, we’ll show you how to clean your nappies properly so they stay absorbent, leak-free, and long-lasting.

We’ll cover:

• Pre-wash routines

• The best detergents to use (and avoid)

• Water temperature & cycle settings

• How to dry your nappies without damaging them

• When (and if) to strip wash

📽️ Whether you're brand new to cloth or just need a refresher, this guide has you covered.

💡 Bonus tip: Drying in the sun naturally disinfects and removes stains — no bleach or whiteners needed.

Yes - but avoid petroleum based creams unless using a liner to protect the fabric.

Sometimes tiny babies are just too small for even the smallest snap-down setting. Our newborn line offers better comfort, gentler elastics and a safer fit for those really tiny humans!

Most families start with around 25 nappies for full-time use. For part-time or mixed use, 6-12 is a great start. Our bundles make it easy to get everything you need in one go.

We recommend a few wet bags (for daycare or outings), liners and a wash routine. That's it - no fancy gear needed.

Not at all. Our Cloth Nappies 2.0 are designed with adjustable sizing, easy snaps, and double gussets to make life simple - even for first time parents.