Our Product Guarantee (and 48-Month Warranty)
At My Little Gumnut, we’re so confident in the quality of our products that we offer an industry-leading 48-month warranty — that’s four years of peace of mind for your family.
We believe sustainability starts with products that last. Every nappy, wet bag, and reusable essential is designed to grow with your family and stand the test of time.
What’s Covered
We’ll happily replace any item with a manufacturing fault within 48 months of purchase.
This includes:
• Snaps, seams or elastics that break or fail under normal use
• Fabric or PUL (outer waterproof layer) defects
• Stitching or hardware faults
If your item can’t be repaired, we’ll replace it with a product of equal value.
Please note: replacement items may not always be the same print or colour — but we’ll always choose something beautiful.
What’s Not Covered
Our warranty does not cover:
• Normal wear and tear (for example, thinning fabric or pilling)
• Fading from sunlight or washing
• Damage from incorrect care, bleach or high heat
• Second-hand or resold items
To keep your warranty valid, please follow our Care & Washing Instructions — they’re designed to protect your products and keep them performing perfectly.
How to Make a Claim
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Email us at ellen@mylittlegumnut.com.au with your order number and a clear photo of the issue.
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Our friendly team will review your claim and confirm if it’s covered under warranty.
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If approved, we’ll send your replacement — at no extra cost.
Our Guarantee under Australian Law
All My Little Gumnut products come with the guarantees you are entitled to under the Australian Consumer Law (ACL).
This means our products must be:
• of acceptable quality
• fit for their intended purpose
• and match their description
If a product fails to meet these standards, you are entitled to a repair, replacement, or refund — even after the 48-month period — depending on the issue.
Our 48-Month Warranty is in addition to, not instead of, these rights.
It’s our extra promise to you — a reflection of our confidence in the quality of every item we make and our commitment to sustainable living.